Entries by Kyffin

Has your culture strategy hit a brick wall?

“We had huge excitement for the first six months. We did the diagnostic, created the plan, engaged our leaders and had the most awesome launch event. But now we are just not seeing the culture stick or getting the progression we expected.“ “Our habits don’t match our language. Why?” McKinsey’s Beyond Performance reinforces Kotter’s earlier findings […]

Networking…from hiding to thriving

‘Networking’… it was a word that at one time would enshrine me in absolute terror and fear. As an introvert, my roles required me to network. This in my eyes meant going to events and networking. The idea of having to approach people I did not know and make small talk was akin to the […]

Are your systems and practices ready for a return to work?

In my last post, I shared how many are revisiting the practices that make them feel good and ridding themselves or re-engineering those that de-energise, create angst or encourage the wrong behaviour. This same thinking can be applied in an organisational context. Our systems and practices drive behaviour and are a key lever for culture […]

It’s just past its use-by date…

It all started with binning an out-of-date cereal box, and ended in a major pantry clean up. Not only was stuff out of date, some was stored poorly, some just not right anymore and some seriously unloved. Whilst on the other hand, some was in abundance, it was front and centre, it was loved and […]

I heard the other day, “We have a great engagement score, so don’t need to worry about culture …”

Throughout my career, I have observed that culture is often confused, or used interchangeably, with employee engagement. However, culture and employee engagement are two distinct concepts. Employee Engagement is how people feel about their work and their organisation and is often measured by evaluating a person’s level of pride, advocacy and intent to remain in […]